Hyatt Regency Hesperia Madrid, Madrid - Reviews, Room Options & Prices 2025

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About the Hotel

Paseo Castellana, 57, Madrid, Spain, 28046

Perfect

8.5

8.8

/10

4.2

4.4

“The hotel's location near major attractions made exploring Madrid effortless and enjoyable.”view full review

Location

Hyatt Regency Hesperia Madrid is located in the downtown financial district, providing easy access to major attractions like El Retiro Park and the major museums. The hotel is within walking distance of the vibrant shopping areas of Calle de Serrano and Calle de Goya. Its proximity to the metro station allows for convenient travel throughout the city.

Rooms

The hotel offers 169 guest rooms, including 21 suites, equipped with ergonomic workspaces and plush bedding. Each room includes floor-to-ceiling windows providing scenic views of the city. The elegant décor and thoughtful amenities ensure a comfortable and productive stay.

Dining

Dining options include the hotel's restaurant, La Roca, which serves Mediterranean cuisine crafted from locally sourced ingredients. The bar, with its extensive wine list and signature cocktails, caters to both casual and formal gatherings. For those seeking a local experience, room service is available 24 hours a day.

Business Facilities

Hyatt Regency Hesperia Madrid hosts 14 meeting rooms with a combined space of 1,200 square meters, suitable for business events and conferences. The hotel provides advanced audiovisual technology and event planning services to facilitate seamless gatherings. A business center is also available for guest use.

Wellness

The hotel features a fully equipped fitness center, allowing guests to maintain their workout routines during their stay. Health-related amenities include a wellness program focused on fitness and relaxation. Personal training services are accessible for those looking for tailored fitness experiences.

Highlights

Location: downtown financial district

Rooms: 169 guest rooms

Dining: La Roca restaurant

Business Facilities: 14 meeting rooms

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room City View

2 persons

23 m²

1 King-size bed

Shower

Air conditioning

room details

Twin Room

2 persons

25 m²

2 Single beds

Shower

Air conditioning

room details

Deluxe King Room Terrace

2 persons

24 m²

1 King-size bed

Shower

Air conditioning

room details

Premium King Room

2 persons

25 m²

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Madrid 2.4 km

Airports

Adolfo Suarez Madrid-Barajas (MAD) 19.5 km

Train

Principe Pio Train Station 3.2 km

Underground

Gregorio Maranon200 m

Alonso Cano700 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Really good Breakfast

“During my stay, I found the breakfast to be one of the highlights. The variety of options was impressive, with everything from eggs to hams, pastries, and even a special Japanese corner. It set a great tone for my day each morning.” view full review

Impressive Accommodations

“I loved my room, which was spacious and comfortable. It had a Nespresso machine and a well-stocked minibar. What stood out was the attention to detail with perfect linens and a great bathroom featuring a walk-in shower-an absolute must for me.” view full review

Great Technology

“The room came equipped with a large TV, which was a fantastic feature. It had a pre-connected HDMI cable, making it easy for me to stream my favorite shows without hassle. This was a good touch that enhanced my stay.” view full review

Dreamy Beds

“The beds were incredibly comfortable and provided a restful night's sleep. It was a pleasure to unwind in such a cozy environment after a long day of exploring the city. I could have easily stayed in bed all day!” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Location

Paseo Castellana, 57, Madrid, Spain, 28046

Map view

Paseo Castellana, 57, Madrid, Spain, 28046

City landmarks

Football Stadium

Santiago Bernabeu Stadium

1.7 km

Landmark

Calle Ponzano tapas

860 m

Casino

Gran Via

2.3 km

Museum

Prado National Museum

2.8 km

Square

Plaza Mayor

2.9 km

Square

Puerta del Sol

2.6 km

Palace

Royal Palace of Madrid

3.0 km

Park

El Retiro Park

2.7 km

Public Building

Cybele Palace

2.2 km

Museum

Plaza de Cibeles

2.2 km

Landmark

Parque del Retiro

2.5 km

Museum

Museo Nacional Thyssen-Bornemisza

2.5 km

Museum

Museo Lazaro Galdiano

720 m

Museum

Museo Nacional Centro de Arte Reina Sofia

3.4 km

Museum

Anden 0

1.1 km

Museum

National Archaeological Museum

1.8 km

Museum

Museo de Historia de Madrid

2.0 km

Landmark

Plaza de Toros de Las Ventas

2.6 km

Library

Museum of the National Library

1.9 km

Landmark

Circulo de Bellas Artes

2.3 km

Museum

Museo Arte Publico

700 m

Park

Berlin Park

2.1 km

Landmark

Torre Picasso

1.3 km

Square

Glorieta de Quevedo

2.5 km

Nearby

Museum

Museo Sorolla

530 m

Museum

Museo Nacional de Ciencias Naturales

560 m

Shopping Area

El Corte Ingles Goya

410 m

Calle de José Gutiérrez Abascal

Monument to the Spanish Constitution of 1978

410 m

Art object

Hand

410 m

Plaza del Doctor Gregorio Maranon

Estatua del Marques del Duero

410 m

Restaurants

Poncelet Cheese Bar

170 m

Calle Jose Abascal 61

Santceloni

60 m

Paseo Castellana 57 28046

Hamburguesa Nostra

110 m

Paseo Castellana 79 Gourmet Experience El Corte Inglés del paseo de la Castellana

La Madrena Castellana

250 m

Paseo Castellana 78

Opium Madrid Restaurant

160 m

Calle Jose Abascal 56 Metro Gregorio Maranon

Fuga

210 m

FUGA Paseo Castellana 74

A vAnvera

200 m

Calle Zurbano 85

Restaurante Las Bridas

210 m

Calle Jose Abascal 59

Santagloria

210 m

Calle Raimundo Fernandez Villaverde 34 Calle de Raimundo Fernández Villaverde

Green Tea Zurbano

210 m

Calle Zurbano 79

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 1901 reviews

#64 of 482 hotels in Madrid based on Tripadvisor

Naomi

United Kingdom, January 2025

6.2/10

My recent stay at the Hyatt Regency Hesperia Madrid had its ups and downs. The reception staff were friendly and welcoming, setting a positive tone. However, I encountered several issues with my room, which felt dark and lacked adequate amenities. While the breakfast spread was decent, the overall room experience fell short of expectations.

Rooms

6.0

My room had a minimalist design, but it was quite dark and felt more like a cell than a luxury space. The tiny window didn't close properly, allowing unpleasant smells to enter. The absence of a desk and challenges with the TV made for a less than relaxing stay.

Service

6.0

The staff were attentive and eager to assist. However, I was disappointed when cleaning staff entered my room without knocking way ahead of check-out time, which felt quite intrusive.

Location

7.0

The hotel is conveniently located near public transportation, making it easy to explore the city. It's a bit removed from touristy areas, which may be ideal for some, but I found myself longing for a more vibrant, central location.

Dining

7.0

The breakfast offered a nice variety, and I particularly enjoyed the Sunday brunch at the hotel's restaurant. However, I found some dining items a bit overpriced and felt that dining options were limited overall.

Facilities

7.0

The amenities were decent, with a rooftop gym and well-maintained areas. Still, I felt the fitness center could use more equipment to cater to all guests comfortably.

David

United Kingdom, January 2025

5.8/10

My stay at Hyatt Regency Hesperia Madrid was quite mixed. While I was initially delighted with the spacious suite upgrade and the warm hospitality, I faced some challenges during my visit that needed addressing. The attentive service from the staff truly stood out, especially when they provided thoughtful care during an unexpected illness. However, my experience was marred slightly by initial room issues and communication about room types. Overall, I appreciated the service but faced disappointments that affected my stay.

Rooms

8.0

The suite I was upgraded to had a separate living room, which offered ample space and comfort. However, some initial confusion about room availability did cause some inconvenience, especially when I was looking for a twin room.

Service

10.0

The staff were incredibly accommodating and attentive. I felt genuinely cared for, especially when they sent a tray with plain rice and tea to help with my recovery when I fell ill during my stay.

Location

9.0

The hotel's location was fantastic, just a short walk from the metro and close to cultural attractions like the Del Prado museum. I couldn't have asked for a better base to explore the city.

Dining

9.0

The breakfast buffet was good, offering a wide variety of choices, including gluten-free options. The hotel also boasts a Michelin-starred restaurant that I look forward to trying on my next visit.

Facilities

7.0

The hotel had decent facilities, including a well-equipped gym and effective room service. However, there were some hiccups with housekeeping that I did not expect from a place of this caliber.

Harper

United Kingdom, October 2024

7.0/10

I had an overall enjoyable stay at Hyatt Regency Hesperia Madrid, especially because of the really good service. The staff's attentiveness and hospitality were truly standout features. However, I did find the dining a bit pricey and had some issues with room temperature control, which affected my comfort during the night.

Rooms

8.0

My room was spacious and well-furnished, providing a comfortable environment. Though the air conditioning could be noisy and didn't always regulate temperature effectively.

Service

10.0

The service was amazing. The staff were friendly, attentive, and went above and beyond to make my stay pleasant.

Location

9.0

The hotel's location was ideal, close to the metro, making it easy to explore Madrid. It's surrounded by great restaurants and offers a safe environment.

Dining

8.0

The breakfast buffet was wonderful with a wide selection of options. Although, I found the prices for food at the bar a bit high.

Facilities

8.0

The facilities were comprehensive, with room service and a well-equipped gym. However, the bar closed too early for late-night guests.

Juliet

United Kingdom, October 2024

6.2/10

I recently stayed at Hyatt Regency Hesperia Madrid for 6 nights, and while the service from the concierge was really good, my experience was marred by some significant issues, including frequent key card problems. The location was convenient, especially for accessing public transportation, but I found the on-site dining options a bit limited. Overall, it was a comfortable stay, but I faced some frustrating hurdles.

Rooms

8.0

My Executive Suite was well-furnished and cozy, providing a relaxing environment for my stay. However, I did find long hair in the bathroom upon arrival, which was a bit disappointing.

Service

7.0

The concierge was incredibly helpful, assisting me with reservations and making my trip smoother. However, the front desk experience wasn't as seamless, particularly with the ongoing issues regarding my key card.

Location

9.0

The hotel's location on Paseo La Castellana is fantastic for exploring Madrid, with easy access to metro and bus stations. It is near some great dining options, which adds to its appeal.

Dining

Facilities

7.0

The fitness center was nice, but accessing it via the rooftop was a bit odd, especially in certain weather conditions. Still, it had all the amenities I needed.

Matthew

United Kingdom, October 2024

5.6/10

My stay at Hyatt Regency Hesperia Madrid was a blend of really good service and some unexpected hiccups. The staff were incredibly friendly and attentive, making me feel valued throughout my visit. However, my check-out experience was less than ideal due to a miscommunication about late check-out, which was quite frustrating. Overall, I appreciated the comfortable rooms and the variety of dining options. but the check-out situation left me feeling a bit disappointed.

Rooms

10.0

I had a luxurious stay in a roomy Deluxe King Room on the 8th floor. The bed was fantastic, and the shower facilities were excellent. definitely a highlight of my stay!

Service

9.0

The attentiveness of the staff was amazing, from the warm welcome at reception to the thoughtful service during breakfast. they truly aimed to meet all my needs.

Location

8.0

While the hotel isn't right in the center of Madrid, its proximity to public transportation made exploration easy. It's conveniently located near key attractions and tasty eateries.

Dining

9.0

The breakfast buffet was a treat, offering a wide selection that catered to various tastes. I particularly enjoyed the bright atmosphere of the breakfast room and the attentive wait staff.

Facilities

9.0

The hotel boasts excellent amenities, including a well-equipped gym with impressive views. The various dining venues provided easy access to meals without having to leave the premises.