Hyatt Regency Hesperia Madrid, Madrid
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Key details
About the Hotel
Paseo Castellana, 57,
Madrid,
Spain,
28046,
Community of Madrid
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room City View
Max:
2 persons
23 m²
Bed options:
1 King-size bed
Shower
Air conditioning
room details
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Deluxe King Room
Max:
2 persons
25 m²
Bed options:
1 King-size bed
Shower
Air conditioning
room details
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Twin Room
Max:
2 persons
25 m²
Bed options:
2 Single beds
Shower
Air conditioning
room details
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Getting around
A guide to all available transportation options
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
Spa & Leisure
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
- Curtains
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Location
Paseo Castellana, 57,
Madrid,
Spain,
28046,
Community of Madrid
Map view
Paseo Castellana, 57,
Madrid,
Spain,
28046,
Community of Madrid
City landmarks
Football Stadium
Santiago Bernabeu Stadium
1.7
km
Landmark
Calle Ponzano tapas
860 m
Casino
Gran Via
2.3
km
Museum
Prado National Museum
2.8
km
Square
Plaza Mayor
2.9
km
Square
Puerta del Sol
2.6
km
Palace
Royal Palace of Madrid
3.0
km
Park
El Retiro Park
2.7
km
Public Building
Cybele Palace
2.2
km
Museum
Plaza de Cibeles
2.2
km
Landmark
Parque del Retiro
2.5
km
Museum
Museo Nacional Thyssen-Bornemisza
2.5
km
Museum
Museo Lazaro Galdiano
720 m
Museum
Museo Nacional Centro de Arte Reina Sofia
3.4
km
Museum
Anden 0
1.1
km
Museum
National Archaeological Museum
1.8
km
Museum
Museo de Historia de Madrid
2.0
km
Landmark
Plaza de Toros de Las Ventas
2.6
km
Library
Museum of the National Library
1.9
km
Landmark
Circulo de Bellas Artes
2.3
km
Museum
Museo Arte Publico
700 m
Park
Berlin Park
2.1
km
Landmark
Torre Picasso
1.3
km
Square
Glorieta de Quevedo
2.5
km
Nearby
Museum
Museo Sorolla
530 m
Museum
Museo Nacional de Ciencias Naturales
560 m
Shopping Area
El Corte Ingles Goya
410 m
Calle de José Gutiérrez Abascal
Monument to the Spanish Constitution of 1978
410 m
Art object
Hand
410 m
Plaza del Doctor Gregorio Maranon
Estatua del Marques del Duero
410 m
Restaurants
Poncelet Cheese Bar
170 m
Calle Jose Abascal 61
Santceloni
60 m
Paseo Castellana 57 28046
Hamburguesa Nostra
110 m
Paseo Castellana 79 Gourmet Experience El Corte Inglés del paseo de la Castellana
La Madrena Castellana
250 m
Paseo Castellana 78
Opium Madrid Restaurant
160 m
Calle Jose Abascal 56 Metro Gregorio Maranon
Fuga
210 m
FUGA Paseo Castellana 74
A vAnvera
200 m
Calle Zurbano 85
Restaurante Las Bridas
210 m
Calle Jose Abascal 59
Santagloria
210 m
Calle Raimundo Fernandez Villaverde 34 Calle de Raimundo Fernández Villaverde
Green Tea Zurbano
210 m
Calle Zurbano 79
Reviews and Ratings
Feedback from previous guests about their experience.
Naomi
United Kingdom,
January
2025
6.2/10
My recent stay at the Hyatt Regency Hesperia Madrid had its ups and downs. The reception staff were friendly and welcoming, setting a positive tone. However, I encountered several issues with my room, which felt dark and lacked adequate amenities. While the breakfast spread was decent, the overall room experience fell short of expectations.
Rooms
6.0
My room had a minimalist design, but it was quite dark and felt more like a cell than a luxury space. The tiny window didn't close properly, allowing unpleasant smells to enter. The absence of a desk and challenges with the TV made for a less than relaxing stay.
Service
6.0
The staff were attentive and eager to assist. However, I was disappointed when cleaning staff entered my room without knocking way ahead of check-out time, which felt quite intrusive.
Location
7.0
The hotel is conveniently located near public transportation, making it easy to explore the city. It's a bit removed from touristy areas, which may be ideal for some, but I found myself longing for a more vibrant, central location.
Dining
7.0
The breakfast offered a nice variety, and I particularly enjoyed the Sunday brunch at the hotel's restaurant. However, I found some dining items a bit overpriced and felt that dining options were limited overall.
Facilities
7.0
The amenities were decent, with a rooftop gym and well-maintained areas. Still, I felt the fitness center could use more equipment to cater to all guests comfortably.
David
United Kingdom,
January
2025
5.8/10
My stay at Hyatt Regency Hesperia Madrid was quite mixed. While I was initially delighted with the spacious suite upgrade and the warm hospitality, I faced some challenges during my visit that needed addressing. The attentive service from the staff truly stood out, especially when they provided thoughtful care during an unexpected illness. However, my experience was marred slightly by initial room issues and communication about room types. Overall, I appreciated the service but faced disappointments that affected my stay.
Rooms
8.0
The suite I was upgraded to had a separate living room, which offered ample space and comfort. However, some initial confusion about room availability did cause some inconvenience, especially when I was looking for a twin room.
Service
10.0
The staff were incredibly accommodating and attentive. I felt genuinely cared for, especially when they sent a tray with plain rice and tea to help with my recovery when I fell ill during my stay.
Location
9.0
The hotel's location was fantastic, just a short walk from the metro and close to cultural attractions like the Del Prado museum. I couldn't have asked for a better base to explore the city.
Dining
9.0
The breakfast buffet was good, offering a wide variety of choices, including gluten-free options. The hotel also boasts a Michelin-starred restaurant that I look forward to trying on my next visit.
Facilities
7.0
The hotel had decent facilities, including a well-equipped gym and effective room service. However, there were some hiccups with housekeeping that I did not expect from a place of this caliber.
Harper
United Kingdom,
October
2024
7.0/10
I had an overall enjoyable stay at Hyatt Regency Hesperia Madrid, especially because of the really good service. The staff's attentiveness and hospitality were truly standout features. However, I did find the dining a bit pricey and had some issues with room temperature control, which affected my comfort during the night.
Rooms
8.0
My room was spacious and well-furnished, providing a comfortable environment. Though the air conditioning could be noisy and didn't always regulate temperature effectively.
Service
10.0
The service was amazing. The staff were friendly, attentive, and went above and beyond to make my stay pleasant.
Location
9.0
The hotel's location was ideal, close to the metro, making it easy to explore Madrid. It's surrounded by great restaurants and offers a safe environment.
Dining
8.0
The breakfast buffet was wonderful with a wide selection of options. Although, I found the prices for food at the bar a bit high.
Facilities
8.0
The facilities were comprehensive, with room service and a well-equipped gym. However, the bar closed too early for late-night guests.
Juliet
United Kingdom,
October
2024
6.2/10
I recently stayed at Hyatt Regency Hesperia Madrid for 6 nights, and while the service from the concierge was really good, my experience was marred by some significant issues, including frequent key card problems. The location was convenient, especially for accessing public transportation, but I found the on-site dining options a bit limited. Overall, it was a comfortable stay, but I faced some frustrating hurdles.
Rooms
8.0
My Executive Suite was well-furnished and cozy, providing a relaxing environment for my stay. However, I did find long hair in the bathroom upon arrival, which was a bit disappointing.
Service
7.0
The concierge was incredibly helpful, assisting me with reservations and making my trip smoother. However, the front desk experience wasn't as seamless, particularly with the ongoing issues regarding my key card.
Location
9.0
The hotel's location on Paseo La Castellana is fantastic for exploring Madrid, with easy access to metro and bus stations. It is near some great dining options, which adds to its appeal.
Dining
Facilities
7.0
The fitness center was nice, but accessing it via the rooftop was a bit odd, especially in certain weather conditions. Still, it had all the amenities I needed.
Matthew
United Kingdom,
October
2024
5.6/10
My stay at Hyatt Regency Hesperia Madrid was a blend of really good service and some unexpected hiccups. The staff were incredibly friendly and attentive, making me feel valued throughout my visit. However, my check-out experience was less than ideal due to a miscommunication about late check-out, which was quite frustrating. Overall, I appreciated the comfortable rooms and the variety of dining options. but the check-out situation left me feeling a bit disappointed.
Rooms
10.0
I had a luxurious stay in a roomy Deluxe King Room on the 8th floor. The bed was fantastic, and the shower facilities were excellent. definitely a highlight of my stay!
Service
9.0
The attentiveness of the staff was amazing, from the warm welcome at reception to the thoughtful service during breakfast. they truly aimed to meet all my needs.
Location
8.0
While the hotel isn't right in the center of Madrid, its proximity to public transportation made exploration easy. It's conveniently located near key attractions and tasty eateries.
Dining
9.0
The breakfast buffet was a treat, offering a wide selection that catered to various tastes. I particularly enjoyed the bright atmosphere of the breakfast room and the attentive wait staff.
Facilities
9.0
The hotel boasts excellent amenities, including a well-equipped gym with impressive views. The various dining venues provided easy access to meals without having to leave the premises.
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